Halfway through the SmugMug trial, barely used it.
Get an email alerting me to the fact that I only have a week left, and “Don’t worry - we have a plan”. Ha.
They then proceed to try to sell me on their two most expensive plans ($33/month and $51/month).
Wouldn’t it make more sense, since I haven’t even show a lot of interest in trying the service out, to try to sell me the cheap ones, and upsell the most expensive ones when I’m already a user ?